Our Work

Decades of Experience Paired with Innovative Outreach Solutions

The team at Civic Operations Group has conducted programs throughout the continental United States for the last 20 years. During the COVID-19 pandemic, COG rapidly pivoted and adapted its model and experience to respond to the sudden and immense need for information, resources, and assistance in communities across the nation. COG quickly deployed remote and in-person teams to help connect residents to critical life-saving resources. See highlights of outreach conducted in response to this global crisis. 

Case Study:

New Jersey Department of Health COVID-19 Community Corps (MAY 2021- DECEMBER 2021)

Our team provided relevant vaccination information, helped combat misinformation, scheduled vaccine appointments, followed-up on second doses, and connected residents to critical resources.



10M+ Calls and Texts


of residents who identified as unvaccinated in the first wave of outreach had gotten vaccinated or were interested in signing up by the second contact.

In The News:

Case Study:

D.C. Stay Housing Relief Program (JULY 2021 - SEPTEMBER 2021)

DC Led the nation in rental assistance disbursement

The COG team contacted 26K people in targeted neighborhoods with highest-ranking needs to ameliorate the rent burden faced by low-income households due to the economic impact of the public health emergency.