Several counties use canvassers to cut through the noise jamming traditional communications channels, spreading the news about programs that could meet their needs.

Emails never seem to stop. A call on the phone is just as likely to be a scammer on the other side of the globe. A knock on the door?

It’s so quaint and whoever is there took the time to walk to your house. It’s worth an answer.

That’s what Union County, N.J. was banking on when it tried an age-old but overlooked tactic for reaching residents to make them aware of county services. 

“We’ve found that if you’ve never asked for help before, you might not know how to ask for help,” said Deputy County Manager Amy Wagner. “For a lot of people experiencing challenges who aren’t used to working with the county, they might not even realize what options are out there. Or how to access them,”

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